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Student Enquiry Management
Have meaningful conversation with prospect students. Respond to student queries at lightning fast speed & boost conversion.
Empower your university's engagement with prospective students through our Student enquiry management service. Make the most of full-service enquiry management, responding to and nurturing prospects to apply. We meet your future students on the channels they use, including live chat, emails and calls.
In our fast-paced digital world, service level expectations are higher than ever before. Students expect first-rate responses in real-time, and on their channel of choice. That’s where we come in. We’ll scale-up your capabilities, engaging and converting the students you need to meet your recruitment goals.
Benefits
1
1-Hour Response Rate
Hold a competitive advantage in the global education market, with more than 96% of student enquiries being resolved within just 60 mins.
3
Multiple Channels
Cater your student enquiries from multiple channels - calls, WhatsApp, emails, social media & live chat. Every query resolved within 60 mins.
2
Volume Management
Streamline responses to a high volume of enquiries to ensure timely, engaging and organised communication with students.
4
Increase Applications
Scale up engagement of your student prospects across multiple channels, from their initial enquiry to application.
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